Privacy Policy

1. Information We Collect

• Personal details such as name, contact number, email address, and ID proofs.
• Payment information including credit/debit card details.
• Booking history and preferences to enhance your stay experience.
• Usage data when you access our website or Wi-Fi, including IP addresses and browsing behavior.

2. How We Use Your Information

• To process bookings and provide personalized services.
• To communicate with you regarding your reservation or stay.
• To improve our services based on feedback and usage patterns.
• To comply with legal obligations and ensure the safety of our guests and staff.

3. Sharing Your Information

• We do not sell your personal information to third parties.
• Information may be shared with trusted service providers for payment processing or customer support.
• We may disclose information if required by law or to protect our rights and safety.

4. Data Security

• We implement robust security measures to protect your data from unauthorized access or breaches.
• Access to sensitive data is restricted to authorized personnel only.

5. Your Rights

• You have the right to access and update your personal information.
• You can request the deletion of your data, subject to legal obligations.
• You can opt out of promotional communications at any time.

6. Cookies and Tracking

• We use cookies to enhance your browsing experience on our website.
• You can manage cookie preferences through your browser settings.

7. Updates to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us:

• Email: hotelyuvraj.nexelgroup@gmail.com
• Phone: +91 91229 53124, +91 92629 75524